ITIL 4 is the world leading framework used for IT Service Management. Through the best practice modules, ITIL 4 helps to optimize digital technologies to co-create value with consumers, drive business strategy, and embrace digital transformation. We, XL Consulting ITSM School is an accredited partner of People cert to conduct Exams and Sell Exam vouchers.
Each ITIL 4 module is accompanied by a comprehensive core guidance publication and a globally recognized professional certification, from which millions of professionals worldwide have benefitted. Many innovative organizations, including Spotify and Vodafone, have already increased their
efficiency and customer satisfaction by adopting ITIL 4.
Understand how IT impacts strategy and how professionals can utilize the four dimensions of service management in a wider business context
Use the guiding principles to navigate change, streamline work and introduce flexible and collaborative working practices
Break down silos by encouraging a holistic, systems-thinking approach to value co creation
Build trusted relationships with stakeholders and develop effective and timely communications
Work with complex, adaptive systems and flexible processes that can adapt to changing environments
Learn the common language of IT-enabled service delivery, to boost your digital career progression and set you apart from your peers.
Understand how IT impacts strategy and how professionals can utilize the four dimensions of service management in a wider business context
Use the guiding principles to navigate change, streamline work and introduce flexible and collaborative working practices
Break down silos by encouraging a holistic, systems-thinking approach to value co creation
Build trusted relationships with stakeholders and develop effective and timely communications
Work with complex, adaptive systems and flexible processes that can adapt to changing environments
Learn the common language of IT-enabled service delivery, to boost your digital career progression and set you apart from your peers.
Copyright © 2024
Copyright © 2024