ITIL is the predominant framework for IT Service management. Historically, ITIL was developed in early 1980’s and it was owned by Great Britain Govt authorities. As of the beginning of 2014, the ITIL® trademark and intellectual property has been owned by AXELOS, a joint venture between the UK Govt. Cabinet Office and Outsourcing giant Capita Plc. Axelos was acquired by PeopleCert in July 2021. The first ITIL publications where released in 1989. Later ITIL V2, released in 2000/2001and ITIL V3 released in 2007. ITIL 4 released in 2109 is the latest version. It embraces the latest trends and technologies and service management. It provides a flexible basis to support organizations as they undergo digital transformation and integrate digital technology into all areas of their business. There are multiple levels and disciplines of ITIL certifications. ITIL 4 Foundation is the entry level certification where as ITIL Master is the highest level.
ITIL4 Foundation
Certification
Training
ITIL4 Foundation
Certification
Training
ITIL is the predominant framework for IT Service management. Historically, ITIL was developed in early 1980’s and it was owned by Great Britain Govt authorities. As of the beginning of 2014, the ITIL® trademark and intellectual property has been owned by AXELOS, a joint venture between the UK Govt. Cabinet Office and Outsourcing giant Capita Plc. Axelos was acquired by PeopleCert in July 2021. The first ITIL publications where released in 1989. Later ITIL V2, released in 2000/2001and ITIL V3 released in 2007. ITIL 4 released in 2109 is the latest version. It embraces the latest trends and technologies and service management. It provides a flexible basis to support organizations as they undergo digital transformation and integrate digital technology into all areas of their business. There are multiple levels and disciplines of ITIL certifications. ITIL 4 Foundation is the entry level certification where as ITIL Master is the highest level.
ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.
ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge.
ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.
ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge.
The course will help you to understand:
- How modern IT and digital service organizations operate
- How value streams increase speed and efficiency
- How to use commonly used service management terms and concepts
- How cultural or behavioral principles guide work that benefits the wider organization
By taking our ITIL course, you will be competent enough to pass the ITIL certification exam.
ITIL Activities:
The course will help you to understand:
- How modern IT and digital service organizations operate
- How value streams increase speed and efficiency
- How to use commonly used service management terms and concepts
- How cultural or behavioral principles guide work that benefits the wider organization
By taking our ITIL course, you will be competent enough to pass the ITIL certification exam.
ITIL Activities: