Compliance Requirements
For ISO 20000

Compliance Requirements
For ISO 20000

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ISO/IEC 20000 is the international standard for IT Service Management (ITSM). It was published by ISO (the International Organization for Standardization) and IEC (International Electrotechnical Commission).
ISO 20000 can be applied to any organization size and industry. It describes management processes designed to help organizations deliver more effective IT services. The standard provides the methodology and the framework for ITSM management. By meeting the requirement of ISO 20000, companies use best practices for IT services delivery
Play Video
ISO/IEC 20000 is the international standard for IT Service Management (ITSM). It was published by ISO (the International Organization for Standardization) and IEC (International Electrotechnical Commission).
ISO 20000 can be applied to any organization size and industry. It describes management processes designed to help organizations deliver more effective IT services. The standard provides the methodology and the framework for ITSM management. By meeting the requirement of ISO 20000, companies use best practices for IT services delivery
ISO 20000 standard consist of seven parts, but ISO 20000-1 is the most important. PUBLIC – OPEN DATA ISO 20000-1 is the formal specification for IT Service Management; it defines the requirements for delivering managed IT services of acceptable quality for the end customers.
ISO 20000 standard consist of seven parts, but ISO 20000-1 is the most important. PUBLIC – OPEN DATA ISO 20000-1 is the formal specification for IT Service Management; it defines the requirements for delivering managed IT services of acceptable quality for the end customers.

It includes ten sections:

It includes ten sections:

  • Scope
  • Normative references
  • Terms and definitions
  • Context of the organization
  • Leadership
  • Planning
  • Support of the service management system
  • Operation of the service management system
  • Performance evaluation
  • Improvement
  • Scope
  • Normative references
  • Terms and definitions
  • Context of the organization
  • Leadership
  • Planning
  • Support of the service management system
  • Operation of the service management system
  • Performance evaluation
  • Improvement
ISO 20000 standard consist of seven parts, but ISO 20000-1 is the most important. PUBLIC – OPEN DATA ISO 20000-1 is the formal specification for IT Service Management; it defines the requirements for delivering managed IT services of acceptable quality for the end customers.
Register Compliance Requirements For ISO 20000
ISO 20000 standard consist of seven parts, but ISO 20000-1 is the most important. PUBLIC – OPEN DATA ISO 20000-1 is the formal specification for IT Service Management; it defines the requirements for delivering managed IT services of acceptable quality for the end customers.
Register Compliance Requirements For ISO 20000

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